International Students Forms
Domestic Students
International Students
Why Choose Job Training Institute
JTI Enrollment Process for international Students
Arranging Visas
Overseas Student Health Cover (OSHC)
Preparing to arrive
Before Leaving Home Checklist
Checklist on Arrival
Checklist on Getting Started
Student Code of Conduct
FAQ's
List of JTI Current International
Recruitment
Agents
ESOS Framework
Scholarships
Internationl Forms
Pre-Enrollment Guide &
Student Handbook
International Policies and
Procedures
A Bit About Australia
Melbourne, Victoria
Know Your College
International Agents List
Study in Australia
Think Before: A student safety
initiative
Overseas Student Ombudsman
International Forms
Policies
Job Training Institute Pty Ltd (JTI) will implement a transparent complaints and appeals policy that enables learners and clients to be informed of and to understand their rights and the JTI’s responsibilities under the VET Standards. This policy:- ensure the principles of natural justice and procedural fairness are adopted at every stage of the complaint and appeal process
- is publicly available
- set out the procedure for making a complaint or requesting an appeal
- ensure complaints and requests for an appeal are acknowledged in writing and finalised as soon as practicable, and
- Provide for review by an appropriate party independent of JTI and the complainant or appellant, at the request of the individual making the complaint or appeal, if the processes fail to resolve the complaint or appeal.